Privacy Policy

Last Updated: September 14, 2026

At sanidump.store, operated by Sani-Dump Elst B.V, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website or place an order, we may collect:

  • Name and contact information
  • Email address and telephone number
  • Billing and shipping address
  • Order and purchase information
  • Return and refund information
  • Customer support and live chat communications
  • IP address, browser information, device information, and website usage data
  • Cookies and similar technologies where applicable

2. How We Use Your Information 

We use your information to:

  • Process and deliver your orders
  • Arrange returns and refunds
  • Provide customer service and live chat support
  • Process payments
  • Communicate with you about your orders
  • Maintain website security and prevent fraud
  • Comply with legal and tax obligations
  • Improve our website, products, and services

3. Payment Processing 

We accept payments through Paypal . Payment information may be processed directly by Stripe in accordance with its own privacy policy and security practices. We do not need to store your full payment card details on our website.

4. Shipping and Returns 

We may share necessary customer information with shipping and delivery providers to fulfill orders.

We offer free shipping throughout the Netherlands. Our typical handling time is 1–2 business days, with transit taking approximately 3–4 business days, for an estimated total delivery time of 4–6 business days.

We also offer free returns within 30 days. Refunds are generally processed within 4–6 business days after the return has been received and approved.

5. Sharing Your Information

We may share personal information with trusted service providers when necessary, including:

  • Payment processors such as Stripe
  • Shipping and delivery providers
  • Website hosting and technology providers
  • Professional advisers or authorities when legally required

We do not sell your personal information.

6. Cookies 

Our website may use cookies and similar technologies to operate properly, remember preferences, improve website performance, and understand website usage. Where required by law, non-essential cookies will only be used with your consent.

7. Data Security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed to be completely secure.

8. Your Privacy Rights 

Under applicable data protection laws, including the GDPR, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict certain processing
  • Object to certain processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise your rights, contact us using the details below. We may need to verify your identity before processing your request.

You also have the right to lodge a complaint with  the Dutch data protection authority.

9. Data Retention 

We keep personal information only for as long as necessary to provide our services, process orders and returns, meet legal and accounting requirements, resolve disputes, and enforce our agreements.

10. Change of This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.

11. Contact Us 

For privacy questions or requests, you can contact us:

Business Name: sanidump.store
Legal Business Name: Sani-Dump Elst B.V
Support Email: Info@charles556679@gmail.com
Contact Number: +31 481 225 116
Live Chat: Available 24/7
Business Hours: Monday–Friday, 9 AM–5 PM
Time Zone: Central European summer Time (CEST)