Last Updated: September 14, 2026
At sanidump.store, operated by Sani-Dump Elst B.V, we want our customers to have a straightforward return experience.
1. Return Window
We offer a 30-day return window. You may request a return within 30 days of receiving your order.
2. Return Eligibility
To be eligible for a return, the item should:
- Be unused and in its original condition
- Include its original packaging where reasonably possible
- Include all accessories and components
- Be properly packaged to avoid damage during return shipping
This does not affect any mandatory consumer rights that apply under Dutch or European Union law.
3. Free Returns
We offer free returns for eligible orders.
Please contact us before returning your item so we can provide the appropriate return instructions. Please do not send an item back without contacting us first.
4. Damaged Or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order details. We may request photographs or other information to help resolve the issue.
5. Return Processing
Once we receive your returned item, we will review it to determine whether it qualifies for a return.
If the return is approved, the applicable refund will be processed through the original payment method.
6. Refund Processing
Approved refunds are generally processed within 6 business days after the return has been received and approved.
The time for the refund to appear in your account may vary depending on your bank or payment provider.
7. Contact Information
Business Name: sanidump.store
Legal Business Name: Sani-Dump Elst B.V
VAT Number: NL822836063B01
Support Email: Info@charles556679@gmail.com
Contact Number: +31 481 225 116
Live Chat Support: 24/7
Business Hours: Monday–Friday, 9 AM–5 PM
Time Zone: Central European Summer Time (CEST)
Business Address:
Industrieweg Oost 3B
6662 NE Elst
Netherlands